JetBlue

this call may be recorded for training for Quality Assurance purposes thank you for flying the mosaic discusses Casa how can I help you today mr. Daniel hi I wanted to cancel a fight that I have booked on February 6 from Fort Lauderdale to Cleveland for everybody or just you for everybody as I wanted I have one booked on the fifth and one of the six I want to cancel the one in the sixth all right that is on it for you being done and the points are going back as we speak was there anything else I could do okay and the taxes will be refunded as well we'll go back into your travel bank is it possible to get that refunded I just booked that fight I can't because the only thing that covers if you look at within 24 hours and it's more than seven days outs then I can refund back to the credit card but this is not it's for tomorrow are no that's for February 6 it's not a week out that's February 6th is not a week oh nope February 9th October 9th would be this is February you worry where is my brain I am sorry yes they will go back to your card it's been a long night you should see them points back in there my goodness okay as a second week Shadowcat let's go all right so they'll go back to my credit card I don't know if it's gonna all go back in one chunk or just a couple 560 okay all right thank you